Built for growing support teams

Give every customer a fast, thoughtful reply.

ReplyPilot handles repetitive questions, drafts accurate responses, and hands complex issues to your team with the full context attached.

  • No credit card
  • 14-day trial
  • Set up in minutes

Inbox · Priority queue

New conversation

Where is my order?
AI drafting
MJ
Maya Jensen

Hi! My order was due today. Can you check the latest delivery status?

ReplyPilot draft

Your order is out for delivery and is expected by 6:00 PM today. I’ve included the tracking link below.

Answer confidence96%

Small teams use ReplyPilot to stay responsive as they grow

Everything in one calm workspace

More resolved conversations. Less repetitive work.

Automate the predictable, support your team on the difficult, and keep every response consistent with your business.

Answers grounded in your business

Connect help docs, policies, and product notes. ReplyPilot cites the source it used so your team can review every answer with confidence.

Smart human handoffs

Route sensitive, high-value, or low-confidence conversations to the right person with context already summarized.

Clear performance insights

See what customers ask, where automation helps, and which knowledge gaps are slowing your team down.

From inbox to impact

Up and running in three steps.

  1. 01

    Connect your knowledge

    Import help docs, FAQs, product pages, and the policies your team already uses.

  2. 02

    Set your guardrails

    Choose what can be sent automatically and what always needs a human review.

  3. 03

    Resolve and improve

    ReplyPilot handles the routine queue and shows your team where to improve next.

Estimate your impact

See what your team could save each month.

Use your current support volume and costs. The calculator applies a straightforward estimate with no hidden assumptions.

How we calculate itHours saved = tickets × minutes ÷ 60 × automation rate. Labor savings = hours saved × hourly cost.

Estimated hours saved104per month
Estimated labor savings$2,496per month

Simple pricing

Start small. Scale when support does.

Every plan includes the core ReplyPilot workspace and a 14-day trial.

Starter

For a focused support queue.

$19/month

Billed monthly

Start free
  • 1 shared inbox
  • 1,000 AI resolutions
  • Knowledge base sync
  • Email support

Scale

For high-volume operations.

$99/month

Billed monthly

Start free
  • Unlimited inboxes
  • 15,000 AI resolutions
  • Advanced permissions
  • Priority support

Common questions

Everything you need to know.

Still unsure? Start the free trial and test ReplyPilot with a small part of your inbox.

Will ReplyPilot send inaccurate answers?

You choose the guardrails. Low-confidence or sensitive conversations can always require human approval, and each draft shows the source used.

How long does setup take?

Most teams can connect their core help content and test their first automated workflow in under an hour.

Can I change plans later?

Yes. Upgrade or downgrade as your support volume changes. Your workspace and knowledge remain intact.

Does it replace my support team?

No. ReplyPilot handles repetitive work and prepares context so your team can spend more time on complex customer needs.

Your calmer inbox starts here

Deliver support your customers remember.

Try ReplyPilot for 14 days. Bring your team when you are ready.

Choose your plan